Interactive computer terminals available for public use are referred to as “kiosks” or “self-service terminals”. The Smartware™ software is commonly used for:

Issues with Public-access systems

"A public-access computer must both be very easy to operate and provide protection against vandalism."

User Manipulation

An example of unacceptable user manipulation is turning on High Contrast mode, which changes the colors and resolution of your screen, affecting the usability of the kiosk terminal. Try it yourself by pressing the keys LEFT-ALT + LEFT SHIFT + PRINT SCREEN simultaneously and followed by OK (reset the monitor's settings by pressing this key combination again). Though it may seem harmless and not as serious of an issue as crashing the operating system, it still can have the same results. If a customer does not know how to undo the effects of this key combination, it will prevent the user from using the terminal, causing loss of revenue and damage to the company's reputation.

To ensure the safety and security of these terminals, you will need to employ kiosk software that guarantees the operation and protection of your systems 24/7. Smartware™ software offers the following critical security features:

Monitors and protects the operating system against manipulation by computer vandalism and hacking Secures system drives, folders and files from unauthorized access Protects the terminal against most viruses, trojans, and destructive scripts Allows access to programs and applications specifically authorized by the administrator Deactivates undesired function keys and system critical key combinations Restrict or prohibit the downloading of files from the Internet Allows administrators to define which domains/URLs the user is allowed to access and restrict undesirable websites Automatically processes program restarts in the event of software error Deletes user data at the end of each session Logs out automatically after extended periods of inactivity Closes any open windows and programs at the end of each session Automatically updates software Schedules date and times of system restarts and shutdowns Logging and saving all user interaction

Smartware™ also has a wide range of additional functions which will allow you to customize this kiosk application to suit your individual needs and requirements. All you have to do is decided what content you want to display and leave the rest to the Smartware™ software.

For a view of its product highlights, check out this overview of Smartware™ functions.

Easy configuration

Using the Configuration Wizard, included with all versions of Smartware™, configuring the software is fast and easy. No programming skills are required as you are taken step by step through the setup process.

Each section of the Configuration Wizard features a "Help" button, which will provide you with more detailed information on the corresponding setup option.

Secured browser Smartware™'s integrated browser is capable of displaying the same content as Internet Explorer such as Web pages, images (.gif, .jpg, .png, and .bmp), videos, Flash and PDF files, etc., while providing a secured system and protection against any manipulation by the user.

Basic Version, Plus, and Payment Bundle

Smartware™ is available in three different versions with different features and prices: Basic, Plus Bundle, and Payment Bundle. The Basic version includes all of the features and functions listed above. The Plus Bundle includes the standard features included in the Basic version and additionally offers an Internet Content filter (SiteCoach), touch screen support, and video e-mail capabilities (SiteCam). The Payment Bundle includes the complete set of Smartware™ functions and features, and will allow you to charge your customers for the services offered through the terminals (e.g. accessing the Internet after paying by coins, bills, SmartCard or credit card).

Customization Smartware™ comes packaged with numerous templates and layouts designed to fit your needs. With the Configuration Tool, the software allows customizing of the interface by adding commonly used buttons and features. Also, additional templates and skins are available for download at no additional charge.

Smartware™ Object Model Smartware™ is designed with the user in mind, so no programming skills are required. However, some customer projects are more robust and require software with a greater degree of adjustability. With Smartware™, all visible program components are based on open-source scripting and description languages such as JavaScript, XML and HTML. As these languages are standardized, a web developer can adjust the software to fit your individual needs.

With the Smartware™ Object Model gives developers the opportunity to expand the regular set of JavaScript commands, by utilizing Smartware™-specific objects, methods, events, and properties, making it possible to completely re-program the software.

For instance, the following command will reboot your machine:

Smartware™.RebootWindows()

Smartware™ includes a comprehensive help file for using the Object Model, including useful examples.

Multiple-language user interface Smartware™ ships with over 20 different display languages to accommodate a larger user base. The individual user can select the language of his/her choice as they use the browser interface. Smartware™ will automatically switch back to the preset default language at the end of the session.